The IT Infrastructure Library (ITIL) - An Introduction for Practitioners and Researchers.
Thomas SchaafPublished in: AIMS (2007)
Keyphrases
- researchers and practitioners
- graduate students
- data mining
- comprehensive reference
- reference source
- real world
- software developers
- data collection
- building blocks
- cutting edge
- computer science
- information exchange
- key concepts
- information systems
- young researchers
- book presents
- future development
- policy makers
- search engine
- issues and trends