Exploring the Impact of ChatGPT Literacy on User Satisfaction: The Mediating Role of User Motivations.
Seyoung LeeGain ParkPublished in: Cyberpsychology Behav. Soc. Netw. (2023)
Keyphrases
- user satisfaction
- information systems
- service quality
- perceived quality
- structural equation modeling
- user perceptions
- search experience
- perceived usefulness
- quality attributes
- customer satisfaction
- information quality
- database
- factors that influence
- user experience
- objective measures
- service providers
- kolmogorov smirnov