Service encounter thinklets: how to empower service agents to put value co-creation into practice.
Tobias GiesbrechtGerhard SchwabeBirgit SchenkPublished in: Inf. Syst. J. (2017)
Keyphrases
- service providers
- web services
- multiple agents
- multi agent
- information services
- decision making
- multi agent systems
- intelligent agents
- service oriented
- loosely coupled
- service discovery
- processor sharing
- real world
- service requests
- customer service
- service oriented architecture
- service quality
- service composition
- computing environments
- information systems