A repairable queueing model with two-phase service, start-up times and retrial customers.
Ioannis DimitriouChristos LangarisPublished in: Comput. Oper. Res. (2010)
Keyphrases
- queueing model
- steady state
- service times
- single server
- service systems
- arrival rate
- call center
- finite capacity
- stationary distribution
- arrival process
- waiting times
- queueing systems
- markov chain
- queueing networks
- queue length
- independent and identically distributed
- heavy traffic
- service rates
- finite buffer
- asymptotically optimal
- fluid model
- service quality
- state dependent
- poisson process
- multi agent systems
- graphical models
- parallel machines