Towards Citizen-Centric Services using Blockchain-Powered Digitalization of Public Sector Processes.
Sion Israel SionKaiwen ZhangAlain AprilPublished in: BCCA (2023)
Keyphrases
- public sector
- government services
- e government
- public services
- service delivery
- inter organizational
- public administration
- digital government
- information sharing
- information and communication technologies
- environmental factors
- electronic government
- public organizations
- user centric
- service offerings
- current practices
- governmental organizations
- relationship management
- private sector
- government information
- web services
- policy making
- service oriented
- case study
- business process change
- emergency response
- public participation
- cost effective
- sensor networks
- information systems