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ConfSeer: Leveraging Customer Support Knowledge Bases for Automated Misconfiguration Detection.

Rahul PotharajuJoseph ChanLuhui HuCristina Nita-RotaruMingshi WangLiyuan ZhangNavendu Jain
Published in: Proc. VLDB Endow. (2015)
Keyphrases
  • customer support
  • knowledge base
  • high tech
  • anomaly detection
  • expert systems
  • response time
  • data management
  • customer satisfaction