Impact of supply chain performance on organizational performance mediated by customer satisfaction: a study of dairy industry.
Mohd Abdul Muqeet MaazRais AhmadPublished in: Bus. Process. Manag. J. (2022)
Keyphrases
- supply chain
- customer satisfaction
- resource based view
- supply chain management
- decision making
- lead time
- information quality
- inventory management
- rfid technology
- information technology
- bullwhip effect
- quantity discount
- information systems
- factors affecting
- cost savings
- business models
- inventory control
- knowledge management
- global economy
- online shopping
- factors that affect
- supplier selection
- user information satisfaction