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Transformation of Shared Service Typology Arrangement using Watson ans Mundy's E-Government Framework.
Ravika Hafizi
Azizah Abdul Rahman
Suraya Miskon
Nazmona Mat Ali
Norris Syed Abdullah
Sharin Hazlin Huspi
Published in:
PACIS (2017)
Keyphrases
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e government
public sector
service delivery
public services
electronic government
digital government
developing countries
service provision
government agencies
government services
service oriented
public administration
information systems
service discovery
government organizations