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Action in action research: Elaborating the concepts of action, roles and dilemmas in a public e-service development project.
Ulf Melin
Karin Axelsson
Published in:
J. Syst. Inf. Technol. (2016)
Keyphrases
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case study
development process
human actions
management system
software engineering
public services
nsf funded
web services
information technology
lessons learned
future plans
software process improvement
technical infrastructure