Queue with Negative Customers and Partial Protection of Service.
Valentina I. KlimenokAlexander N. DudinPublished in: Commun. Stat. Simul. Comput. (2012)
Keyphrases
- single server
- single server queue
- service times
- queue size
- queueing model
- steady state
- arrival process
- poisson arrivals
- queue length
- service providers
- service requirements
- service rates
- call center
- arrival rate
- queueing systems
- queuing model
- heavy traffic
- finite buffer
- flow control
- customer satisfaction
- queuing systems
- customer service
- waiting times
- processor sharing
- special case
- service systems
- fluid model
- queueing networks
- customer classes
- state dependent
- positive and negative
- markov chain
- stationary distribution
- service quality
- processor sharing queue
- poisson process
- diffusion approximations
- traffic intensity
- protection scheme
- long run
- lead time
- end users