Network analysis of disconnect in the hollow state: the case of e-government service portals.
George KukPublished in: ECIS (2004)
Keyphrases
- e government
- network analysis
- service delivery
- public services
- social network analysis
- service provision
- electronic government
- public sector
- government services
- digital government
- link prediction
- complex networks
- network structure
- developing countries
- government agencies
- public administration
- service offerings
- text mining
- information sharing
- government organizations
- inter organizational
- secure information sharing
- state space
- artificial intelligence
- service quality
- homeland security
- random walk
- knowledge management
- end users
- case study