Understanding Software-as-a-Service (SaaS) Commitment from a Client-Provider Collaboration Approach.
Chia-Shiang HsuShih-Wei ChouHui-Tzu MinPublished in: PACIS (2015)
Keyphrases
- software as a service
- service providers
- cloud computing
- service oriented
- multi tenant
- secure manner
- web services
- business models
- incident management
- data center
- computing resources
- multiple perspectives
- information sharing
- data management
- service quality
- collaborative learning
- client server
- cloud services
- integrity verification
- end users