Message Correlation and Business Protocol Discovery in Service Interaction Logs.
Belkacem SerrourDaniel P. GasparottoHamamache KheddouciBoualem BenatallahPublished in: CAiSE (2008)
Keyphrases
- message delivery
- telecommunications industry
- messages exchanged
- protocol specification
- service management
- data mining
- service delivery
- lightweight
- group communication
- information systems
- web service discovery
- customer service
- web services
- business process
- electronic commerce
- enterprise systems
- smart spaces
- online services
- session initiation protocol
- knowledge management
- service providers
- business processes
- service discovery
- service oriented
- mission critical
- user interaction
- log data
- service quality
- mobile services
- end to end
- business intelligence
- virtual organization
- trusted third party
- interaction protocols