e-Government online forms: design guidelines for older adults in Europe.
Arthur G. MoneyLorna LinesSenaka FernandoAnthony D. EllimanPublished in: Univers. Access Inf. Soc. (2011)
Keyphrases
- e government
- older adults
- government services
- design guidelines
- user groups
- electronic government
- public sector
- developing countries
- digital government
- service delivery
- united states
- online learning
- user interface
- educational games
- government agencies
- smart home
- information sharing
- knowledge management
- design principles
- collaborative learning
- information systems
- interface design
- end users
- learning tools
- case study
- website