Analysis of a multi-server queueing model with MAP arrivals of regular customers and phase type arrivals of special customers.
Srinivas R. ChakravarthyMarcel F. NeutsPublished in: Simul. Model. Pract. Theory (2014)
Keyphrases
- service times
- single server
- queueing model
- steady state
- poisson arrivals
- arrival process
- arrival rate
- queue length
- service rates
- service systems
- arrival processes
- call center
- state dependent
- queueing systems
- special case
- stationary distribution
- queueing networks
- finite capacity
- waiting times
- random variables
- service providers
- probabilistic model
- poisson process
- bayesian networks
- response time
- markov chain
- electronic commerce
- heavy traffic
- multistage