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Human-likeness Design Combinations that Affect User Trust in M-Commerce Chatbots.

Avery Janelle ChuaJohn Lorenzo CardinoJanelle Kisha FilamorMatthew Rafael LaoEzekiel L. BernardoJazmin Tangsoc
Published in: AICCC (2023)
Keyphrases
  • user experience
  • user interface
  • human factors
  • user defined
  • mobile users
  • neural network
  • information systems
  • recommender systems
  • knowledge based systems
  • user preferences