Diagnosing and Managing Online B2C Relationships: Toward a B2C Relationship Stage Theory.
Damon E. CampbellPublished in: AMCIS (2007)
Keyphrases
- electronic commerce
- website
- online learning
- parent child
- theoretical framework
- service quality
- real time
- relationship management
- hidden markov models
- general theory
- quantitative structure activity
- group buying
- belief functions
- online communities
- theoretical foundation
- metadata
- e learning
- information retrieval
- neural network
- databases