A modelling technique for re-engineering business processes controlled by ISO 9001.
Joachim GingeleStephen J. ChildeMichael E. MilesPublished in: Comput. Ind. (2002)
Keyphrases
- business processes
- business process
- business applications
- web services
- workflow management systems
- process model
- business process models
- business rules
- workflow systems
- inter organizational
- business objectives
- process mining
- workflow management
- business environment
- competitive advantage
- business process management
- workflow model
- software engineering
- process management
- cross organizational
- case study
- ws bpel
- artificial intelligence