Twitter in Government: Building Relationships One Tweet at a Time.
Dianne Lux WigandPublished in: ITNG (2010)
Keyphrases
- social media
- micro blogging
- information technology
- united states
- e government
- social networks
- relationship management
- record keeping
- digital government
- social networking
- government agencies
- twitter users
- user generated content
- semantic relationships
- social relationships
- south africa
- electronic government
- information sharing
- named entities
- search engine