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The Evolving E-Business Strategy: Lessons Learned.
Anand Jeyaraj
Marius Janson
Published in:
AMCIS (2003)
Keyphrases
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lessons learned
business strategy
information systems
information technology
competitive environment
future directions
case study
customer service
competitive advantage
knowledge management
grounded theory
artificial intelligence
knowledge base
email
e government
participatory design