Architectural accessibility and reading complexity of US state e-government for older adult users.
Shirley Ann BeckerPublished in: Electron. Gov. an Int. J. (2004)
Keyphrases
- e government
- government services
- electronic government
- public sector
- digital government
- user centered
- government agencies
- developing countries
- public administration
- end users
- information sharing
- user interface
- service delivery
- government organizations
- governmental organizations
- public institutions
- federal government
- secure information sharing
- social media
- digital archives
- public services
- inter organizational
- united nations
- user satisfaction