Classification of Customer Reviews based on Sentiment Analysis.
Dietmar GräbnerMarkus ZankerGünther FliedlMatthias FuchsPublished in: ENTER (2012)
Keyphrases
- sentiment analysis
- opinion mining
- customer reviews
- product features
- text classification
- product reviews
- sentiment classification
- sentence level
- positive or negative
- opinion words
- automatically extracting
- machine learning
- natural language processing
- text mining
- artificial intelligence
- sentiment lexicon
- user generated
- fine grained
- expert systems