An Investigation on Customer Attitude and Perception towards Internet Banking: A Case Study.

Ritanjali Majhi

Published in: Int. J. Inf. Syst. Soc. Chang. (2012)

Keyphrases

internet banking
customer satisfaction
banking industry
hong kong
security analysis
service quality
security threats
data envelopment analysis
attitudes toward
user satisfaction
electronic commerce
fraud detection
information systems
perceived risk
cost sensitive
data mining
software architecture