Linking IT Assets and Competitive Advantage - IT Capabilities of Servitized Business Models.
Christoph BrosigMarkus WestnerSusanne StrahringerPublished in: Bled eConference (2021)
Keyphrases
- competitive advantage
- business models
- competitive environment
- resource based view
- business processes
- life cycle
- knowledge management
- case study
- electronic commerce
- cloud computing
- service quality
- business information
- customer relationship management
- conceptual framework
- information technology
- strategic advantage
- social commerce
- business opportunities
- database
- market competition
- mobile payment
- business environment
- business strategy
- expert systems
- market share
- electronic markets