Higher Education Business Process Improvement: Achieving BPMM Level 3.
Duarte DuartePaula Ventura MartinsPublished in: QUATIC (2014)
Keyphrases
- higher education
- process improvement
- business process
- e learning
- online learning
- south africa
- learning in higher education
- software process
- business processes
- root cause
- mobile learning
- knowledge management
- blended learning
- distance learning
- learning management systems
- open university
- tertiary education
- e government
- decision making
- corporate training
- information systems
- data mining
- cost estimation
- higher education institutions
- artificial intelligence