Experiences in Introducing Workflow Management in a Large Insurance Group.
Wolfgang GoeblKlaudius J. MessnerBernd SchwarzerPublished in: HICSS (2001)
Keyphrases
- workflow management
- service oriented
- workflow management systems
- data management
- workflow systems
- business processes
- knowledge intensive
- document management
- transaction support
- knowledge management
- virtual organization
- transaction management
- fully integrated
- case study
- workflow models
- business process
- web services
- artificial intelligence
- database