Service Innovation in Business Ecosystem: The Role of Enablers and Formation Cycle.
Buddhi PathakPublished in: ICISO (2016)
Keyphrases
- telecommunications industry
- business innovation
- service delivery
- knowledge management
- business processes
- service provision
- service management
- service discovery
- technological innovation
- enterprise systems
- business process
- business intelligence
- data mining
- electronic commerce
- decision making
- case study
- mission critical
- customer service
- service providers
- customer satisfaction
- service quality
- business applications
- web services
- mobile services
- information services
- customer support
- service composition
- data quality
- electronic business
- driving force
- cloud services
- return on investment
- strategic planning
- information technology
- management system
- business environment
- real world