Business process outsourcing: A case study of Satyam Computers.
Kayhan AtesciAkshay BhagwatwarTrupti DeoKevin C. DesouzaPeter BalohPublished in: Int. J. Inf. Manag. (2010)
Keyphrases
- business process
- business processes
- case study
- business rules
- business process models
- web services
- process model
- business process management
- workflow model
- ws bpel
- process mining
- service oriented architecture
- business process modeling
- information technology
- cost effective
- process management
- supply chain
- user interface