Online Public Service Delivery.
Flavio CorradiniAlberto PolzonettiOliviero RiganelliPublished in: CSREA EE (2009)
Keyphrases
- service delivery
- online services
- e government
- life cycle
- public services
- end to end
- online learning
- service management
- public administration
- government information
- service provision
- web services
- public sector
- mobile technologies
- public organizations
- information sharing
- government agencies
- databases
- mobile devices
- e learning
- artificial intelligence
- real world