Keyphrases
- emergency response
- public opinion
- information sharing
- social media
- socio technical
- sentiment analysis
- decision makers
- opinion mining
- decision making
- homeland security
- decision support
- situational awareness
- public safety
- emergency medical services
- government agencies
- knowledge management
- decision support system
- workflow management systems
- positive or negative
- information systems
- software engineering
- information technology
- expert systems
- knowledge base
- information retrieval