How do Machine Learning, Robotic Process Automation, and Blockchains Affect the Human Factor in Business Process Management?
Jan MendlingGero DeckerRichard HullHajo A. ReijersIngo WeberPublished in: Commun. Assoc. Inf. Syst. (2018)
Keyphrases
- business process management
- machine learning
- process automation
- business processes
- business process
- service oriented architecture
- service oriented
- information systems
- software evolution
- case study
- management system
- workflow management systems
- artificial intelligence
- data mining
- knowledge base
- expert systems
- emergency management