An integrative Agile ITSM Framework of Tenets and Practices - its Design and Exploratory Utilization.
Manuel MoraJorge Marx GómezPaola Y. Reyes-DelgadoOlayele AdelakunPublished in: J. Organ. Comput. Electron. Commer. (2022)
Keyphrases
- main contribution
- design principles
- case study
- conceptual framework
- computational framework
- lightweight
- theoretical framework
- conceptual model
- agile software development
- software architecture
- data mining
- sensemaking
- design patterns
- architectural design
- design theory
- modular design
- agile methods
- systems development
- design decisions
- building blocks
- end users
- probabilistic model
- e learning