Using data envelopment analysis (DEA) to assess government web portals performance.
Dolores E. LunaJosé Ramón Gil-GarcíaLuis F. Luna-ReyesRodrigo Sandoval-AlmazánAbel Duarte-VallePublished in: DG.O (2012)
Keyphrases
- data envelopment analysis
- web portals
- input output
- web portal
- digital government
- efficient frontier
- linear programming
- multi criteria
- dea models
- metadata
- e government
- information technology
- multiple objective programming
- dea model
- multiple objective linear programming
- web pages
- web communities
- open source
- machine learning
- databases