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Usability Analysis of the Novel Functions to Assist the Senior Customers in Online Shopping.

Xinjia YuLei MengXiaohai TianSimon FauvelBo HuangYunqing GuanZhiqi ShenChunyan MiaoCyril Leung
Published in: HCI (13) (2018)
Keyphrases
  • online shopping
  • customer satisfaction
  • real time
  • information systems
  • service quality
  • data analysis
  • customer preferences