Login / Signup
How Restaurant Attributes Affect Customer Satisfaction: A Study Based on Sentiment Analysis, Neural Network Modelling and Kano Model Classification.
Huijin Lu
Huidan Tan
Chenwei Li
Xiaobo Xu
Published in:
WHICEB (1) (2023)
Keyphrases
</>
sentiment analysis
neural network
study proposes
customer satisfaction
prediction model
real time
artificial intelligence
probabilistic model
website
structural equation modeling
opinion mining
decision rules
text classification
database systems
feature selection
machine learning
databases