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An efficient approximation to wait time in M/M/c queues with application to staffing planning.

Spyros KontogiorgisRichard W. Tibbs
Published in: ACM Southeast Regional Conference (2) (2005)
Keyphrases
  • probability distribution
  • waiting times
  • genetic algorithm
  • decision making
  • bayesian networks
  • steady state
  • human resources
  • queueing networks