Strategic decision support for the services industry.
Keith W. HipelD. Marc KilgourLiping FangXiaoyong PengPublished in: IEEE Trans. Engineering Management (2001)
Keyphrases
- decision support
- decision support system
- case study
- decision making
- knowledge management
- business opportunities
- data warehousing
- service oriented
- data warehouse
- decision makers
- business intelligence
- information services
- service providers
- web services
- service composition
- product configuration
- financial services
- technological solutions
- context aware
- ubiquitous computing
- knowledge discovery
- cancer treatment
- operational decisions
- knowledge discovery from databases
- business analytics
- service quality
- service oriented architecture
- information systems
- database