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Artifact-centered operational modeling: Lessons from customer engagements.

Kamal BhattacharyaNathan S. CaswellSanthosh KumaranAnil NigamFrederick Y. Wu
Published in: IBM Syst. J. (2007)
Keyphrases
  • databases
  • information technology
  • electronic commerce
  • real time
  • real world
  • three dimensional
  • video sequences
  • association rules
  • lessons learned
  • modeling method
  • customer satisfaction
  • interactive video