Redesigning business processes: a methodology based on simulation and process mining techniques.
Laura MarusterN. R. T. P. van BeestPublished in: Knowl. Inf. Syst. (2009)
Keyphrases
- process mining
- business processes
- business process
- process model
- event logs
- business process modeling
- web services
- competitive advantage
- workflow systems
- workflow model
- workflow management systems
- inter organizational
- business objectives
- business process management
- process management
- business process models
- enterprise wide
- workflow processes
- workflow management
- business rules
- business environment
- design methodology
- petri net
- workflow models
- knowledge discovery
- databases