Managing technologies to enhance and enrich services in high-tech industry.
Pao-Long ChangChen-Fu ChienPublished in: Int. J. Serv. Technol. Manag. (2003)
Keyphrases
- high tech
- customer support
- location aware
- information society
- content management
- network services
- pervasive computing
- web technologies
- service oriented
- key technologies
- business opportunities
- service management
- mission critical
- service providers
- web environment
- innovative approaches
- enabling technologies
- utility computing
- semantic technologies
- communication technologies
- web services
- service discovery
- technological solutions
- telecommunications networks
- information services
- mashup
- open standards
- identity management
- value added services
- competitive intelligence
- context aware
- ubiquitous computing
- service composition
- service quality
- business applications
- seamless integration
- multimedia services
- business environment
- mobile services
- small and medium sized
- wireless technologies