Real-Time Detection of Unusual Customer Behavior in Retail Using LSTM Autoencoders.

Oliver Nalbach Sebastian Bauer Nanna Dahlem Dirk Werth

Published in: BIS (2020)

Keyphrases

customer behavior
real time
customer service
behavior patterns
customer data
customer segmentation
anomaly detection
transactional data
historical data
customer base
denoising
detection algorithm
object detection
recurrent neural networks
event detection
log files
user behavior
quality of service
web services