Login / Signup
A Three-Step Service Experience Approach with Feedback for Service Provider.
Zhi Yang
Budan Wu
Nan Yu
Gang Yu
Junliang Chen
Published in:
APSCC (2011)
Keyphrases
</>
service providers
web services
cloud computing
service quality
service provision
end users
online services
incident management
database
user experience
grid services
service requests
service level agreements