Automation in Social Care: A Case Study of Organizational Challenges and Skills Dynamics in Three Swedish Municipalities.
Mariana S. GustafssonAliaksei KazlouElin WihlborgPublished in: EGOV (2024)
Keyphrases
- social structures
- dynamic model
- information systems
- socio technical systems
- social capital
- knowledge sharing
- case study
- information technology
- social interaction
- skill development
- long term
- lessons learned
- social networking
- test bed
- network dynamics
- social networks
- social media
- technological innovations
- decision making
- social dynamics
- social skills
- knowledge management systems
- health care
- knowledge management
- knowledge exchange
- communication patterns
- systems development
- dynamical systems