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Process Innovation in the EU Public Sector Through the Lens of BPM Ambidexterity.

Tomasz HelbinAmy Van Looy
Published in: Business Process Management Workshops (2021)
Keyphrases
  • public sector
  • e government
  • case study
  • information sharing
  • digital government
  • inter organizational
  • electronic government
  • business process management
  • environmental factors