A Decision Support System for Customer Behavior Analysis Through Social Media Data Mining.
Zahra Sarmast Hasan KiadehEthan NikookarSajjad ShokouhyarAndrew SinclairKayvan AminbeidokhtiPublished in: ICCAE (2024)
Keyphrases
- decision support system
- behavior analysis
- social media
- data mining
- decision support
- data warehouse
- decision making
- decision makers
- surveillance system
- customer relationship management
- anomaly detection
- management system
- behavior patterns
- expert systems
- risk management
- knowledge discovery
- agent based architecture
- case based reasoning
- association rules
- data analysis
- social networks
- object recognition
- intensive care
- decision process
- homeland security
- crisis management
- video sequences
- disaster management