SMEs gaining competitive advantage through eCollaboration.
Shiromi ArunatilekaAthula GinigeAna HolRobyn LawsonPublished in: ACIS (2005)
Keyphrases
- competitive advantage
- knowledge management
- technological innovation
- business processes
- small and medium sized enterprises
- small and medium enterprises
- business information
- customer relationship management
- strategic advantage
- service quality
- case study
- human capital
- competitive environment
- knowledge sharing
- business environment
- decision support
- business analytics
- decision making
- information and communication technologies
- organizational learning
- software development
- financial services
- competitive intelligence
- e government