Leveraging Sentiment Analysis to predict Ratings of Reviews.

Jiangtao Qiu Yinghong Li

Published in: PACIS (2016)

Keyphrases

sentiment analysis
online reviews
product reviews
opinion mining
sentiment classification
product features

text classification
multi aspect
user generated
rating prediction
natural language processing
text mining

sentence level
sentiment words
collective classification
customer reviews
micro blog

data mining
sentiment lexicon
knn
expert systems
artificial intelligence