Leveraging Sentiment Analysis to predict Ratings of Reviews.
Jiangtao QiuYinghong LiPublished in: PACIS (2016)
Keyphrases
- sentiment analysis
- online reviews
- product reviews
- opinion mining
- sentiment classification
- product features
- text classification
- multi aspect
- user generated
- rating prediction
- natural language processing
- text mining
- sentence level
- sentiment words
- collective classification
- customer reviews
- micro blog
- data mining
- sentiment lexicon
- knn
- expert systems
- artificial intelligence