The antecedents and effects of consumers' active coping in B2C mobile shopping in China.
Xue YangYan LiQiu-Hong WangQuansheng WangPublished in: ICEC (2012)
Keyphrases
- online shopping
- service quality
- mobile commerce
- internet shopping
- electronic commerce
- shopping behavior
- mobile devices
- customer satisfaction
- mobile phone
- website
- mobile environments
- context aware
- mobile learning
- purchasing behavior
- mobile computing
- purchase decision
- online stores
- competitive advantage
- information overload
- hong kong
- mobile applications
- end users
- personalized recommendation
- mobile networks
- economic development