Social media usage and firm performance: the mediating role of social capital.

Shampy Kamboj Vinod Kumar Zillur Rahman

Published in: Soc. Netw. Anal. Min. (2017)

Keyphrases

social capital
social media
socio cultural
knowledge sharing
human capital
information flow
public sector
critical mass
information and communication technologies
user generated content
information systems
computer systems
process oriented
anecdotal evidence