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The uncivil empathy: Investigating the relation between empathy and toxicity in online mental health support forums.
Ming-Bin Chen
Jey Han Lau
Lea Frermann
Published in:
ALTA (2023)
Keyphrases
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mental health
user involvement
online learning
online communication
decision support
real time
end users
learning scenarios
online forums
neural network
information retrieval
website
support systems
virtual humans
online discussion forums